FREQUENTLY ASKED QUESTIONS
How do I register?
Choose your course and the start date directly on your course page. Press BOOK and you will be guided through your booking process. Please note that once a booking is made payment is due. Please book the course only if you are sure that you will attend your chosen course.
Use it only if you want to book a course – for any questions please use our CONTACT form, call us or come by.
If you don’t know your level of German, take the placement test on our website or in the school (appointment is not necessary) and book your course after.
Payment for online bookings is possible by credit card (VISA, MASTER CARD or AMERICAN EXPRESS) or by Sofortüberweisung (EC or MAESTRO). If you are booking at the school office, the course fees can also be paid in cash.
After your online booking, you will receive an email with the course registration and the invoice as a PDF. After paying the course fee, you will receive an email confirming your payment and your booking.
What is included in the price, what is not?
confirmation of your registration
copies and other additional teaching materials
coffee & tea during classes
excursions to various places in Berlin (entry fees may apply)
info-event about Berlin’s universities and enrollment requirements
photography workshop with a professional photographer at a special price of 5€ per person
Not included are:
registration fee: 10€ (This fee is due at your first registration at our school and is valid 2 months after your last course with us. As long as you are learning at our school, you pay only the course price in the next months of learning. If your break between the courses at our school is longer than 2 months, the registration fee is due again)
course book – approx. 15-26€ (depends on a course)
course certificate (at 80% attendance & passed final test)
How can I pay?
The full course fee must be paid together with the registration fee before the course starts:
at our office: only in cash (please note that we don’t accept cards)
online- booking: credit card (VISA or MASTER CARD) or Sofortüberweisung The full course fee must be paid together with the registration fee before the course starts:
OUR BANK DETAILS:
IBAN: DE57 1001 0010 0862 9511 02
Tel.: +49 228 55 00 44 00
Fax : +49 228 55 00 44 99
You will also receive this information via e-mail after you have sent us the booking form.
We do not accept vouchers from Job Center/ Employment Agency.
WHAT SHOULD I DO IF I DON’T KNOW WHICH COURSE LEVEL I SHOULD ATTEND?
You can take our placement test here and we will send you the results via email. You can also come and write it at our school to our opening hours, you don’t need an appointment for that. The test consists of 49 questions and takes approximately 20 minutes to complete.
WHAT IF THE COURSE LEVEL IS NOT RIGHT FOR ME AND I WANT TO TRY ANOTHER ONE?
If you have chosen a course level by yourself and it turns out to be a wrong one, you can change it free of charge. The condition for a change of level is that we have the needed level on offer in the same month you have registered for and it’s within the same course format. That means, if you registered for an intensive course, you can change the course, but only to a different level of intensive course. If you registered for an evening course, you can change the level of your evening course free of charge. A change from an intensive to an evening course is not possible. A change from an intensive to a superintensive course is possible if the difference in price is paid.
CAN I TAKE A TRIAL LESSON?
Yes, you can and it’s free of charge. Please register for it in our office. A trial lesson is recommended if you are not sure of your level, have learned German in intervals or have not completely finished a certain level. It’s also advisable to take our placement test before registering for a course.
WHAT QUALIFICATIONS DO YOUR TEACHERS HAVE?
Each of our teachers is a university graduate in German as a Foreign Language (DaF), German studies or similar (German literature, Translation Studies..). They also have experience in teaching German as a Foreign Language. Our team is young, dynamic and very creative.
HOW MANY STUDENTS ARE THERE IN A GROUP?
In the super- and intensive courses can be between 7 and 19 participants. In the evening courses usually less – between 6 and 12. It varies from month to month. Ask us how many students have registered for your course.
THE NUMBER OF STUDENTS HAS BEEN REDUCED DUE TO CORONA PRECAUTIONS.
HOW LONG IS A TEACHING UNIT/ HOUR?
One teaching unit lasts 45 minutes.
WHAT IS THE DIFFERENCE BETWEEN AN INTENSIVE AND SUPERINTENSIVE COURSE?
The difference between the intensive- and superintensive course is that the intensive one lasts 3 teaching units per day (48 units per month) and the superintensive 4 teaching units per day (64 units per month). The superintensive course has 16 teaching units more per month. The same program is done in both courses whereas in the superintensive mode there is more time for practicing.
WHICH LANGUAGES ARE SPOKEN IN CLASS?
Only German is spoken during classes . If you want to ask the teacher a question in English or any other language, you can do it during the break or after the lesson.
HOW LONG DOES IT TAKE TO COMPLETE EACH LEVEL?
It takes 8 weeks to complete each of the levels: A1, A2, B1 and C1. Each level is divided into 2 parts, for example A1 → A1.1 (4 weeks) and A1.2 (4 weeks). Level B2 is longer, it takes 12 weeks to complete – 8 weeks for B2.1 and 4 weeks for B2.2. Please note, that in order to receive a certificate of level completion, the whole level duration has to be attended with at least 80% of participation in class and the final test has to be passed.
CAN I BOOK A COURSE JUST FOR ONE OR TWO WEEKS?
Yes, it is also possible. Please inquire about the prices by email, telephone or come by to our office.
CAN I JOIN A COURSE WHICH HAS ALREADY STARTED?
Yes, you can provided that we still have available spots in the course. If the course started recently, the teacher will tell you what has already been taught in the course and if you devote time in self-study to look through the material that you’ve missed, you can catch up the missed time. Please note that issuance of a certificate is only possible at 80% attendance of a 4-week-course.
If you have no previous knowledge of German language, we advise to start a beginners course A1.1 from the first week.
IS THERE AN EXAM AT THE END OF THE COURSE?
At the end of each course there is a final test. At times teachers also give tests during the course in order to check students’ progress.
ARE COURSE BOOKS INCLUDED IN THE COURSE PRICE?
All materials are included in the price for the conversation course DEUTSCH DIREKT. For the super-, intensive and evening courses you have to buy the book yourself. After you have booked a course, we will inform you which book you will need for your course.
CAN I BUY BOOKS IN THE SCHOOL?
No, but you can easily find course books in any bigger bookstore.
DO I GET A CERTIFICATE OF ATTENDANCE AT THE END OF MY COURSE?
Yes, each student can get a signed certificate, where course level, number of teaching units, start and end date of the course are listed. To receive a certificate of attendance you must participate in at least 80% of the course time. To receive a certificate of level completion, additionally to 80% attendance in class, you need to pass the final test on the last day of your course. The certificate of attendance/ level completion costs 7€ and can be picked up on request at our office after the course completion.
I ALREADY AM A sprachart BERLIN STUDENT. DO I AUTOMATICALLY RECEIVE A SPOT IN THE FOLLOWING COURSE AFTER I HAVE FINISHED THIS MONTH’S COURSE?
No. Additionally to students that are currently enrolled at our school, we also receive bookings from new students. If there’s more bookings and everyone from the group wants to continue, there will be not enough spots for everyone. If you’d like to continue with the next level, register in the office or online.
ARE THERE ANY DISCOUNTS FOR COURSE PRICES?
Yes, there are discounts for booking of a course for 2 months or longer. You can find the exact discounts at the particular course description. We also have an offer “BOOK WITH FRIEND” which is valid when two people book an intensive- or a superintensive course together in the same month. Each of you gets a discount of 20€ (in total 40€). The course levels can however be different.
I WANT TO BOOK A COURSE WITH A FRIEND. HOW DO I DO THAT?
If you would like to book an intensive or superintensive course together with a friend in the same month, you and your friend will each receive a €20 discount on the course price (€40 in total). To get the discount, please send us an email before booking and you will each receive a discount code from us, which you can then enter in the booking form when booking so that the discount can be deducted from the price. This offer is only valid for the first registration.
I AM NEW IN BERLIN AND DON’T KNOW WHAT TO START FROM?
As a student of sprachart BERLIN you will be advised by our friendly team about all the aspects of life in Berlin. We will provide or help you find necessary information about the formalities that may be important while taking your first steps in Berlin.
I NEED ACCOMMODATION FOR THE PERIOD I ATTEND THE COURSES. COULD YOU HELP ME WITH IT?
We will assist you by sending available accommodation offers so that you can decide which one you prefer. This service is free of charge after you have enrolled and made payment for the selected German course at our school.
I NEED A LANGUAGE VISA TO COME TO GERMANY. WHAT DO I DO?
One of the requirements to get a German visa is to submit a contract from a language school, proving that you attend language courses, to a German Embassy in your homeland. The course must consist of at least 20 teaching hours a week. The contract and other documents must be shown at a German Embassy in your homeland. To receive such a course contract from our school, you are required to pay the course fee for at least three months in advance (please note that the contract will state how many months have been paid for). After we have received your payment, we will send you the course contract which you can file for a visa application in your country.
HERE you can read about and book a VISA course.
Here you can find information about study visa in Germany regulations: Auswärtiges Amt VISA INFO ENGLISH
I CAN’T ATTEND MY COURSE ANYMORE. CAN I GET MY MONEY BACK?
After a course has begun, there are no refunds of the course fees whatsoever. If you withdraw from attendance in your course before the course start, our terms and conditions apply (AGB).
I BOOKED ONE-TO-ONE CLASSES AT sprachart BERLIN. HOW FLEXIBLY CAN I CHANGE MY APPOINTMENTS?
Scheduled appointments for One-To-One classes can be changed free of charge up to 24 hours before. Should an appointment be canceled later that 24 hours before, the fee for this session will not be refunded and cannot be used for the next class.
I WOULD LIKE TO GO TO A UNIVERSITY IN GERMANY. WHERE CAN I GET INFORMATION?
Here you will find information about studies at universities in Berlin.
CAN I GET HEALTH INSURANCE AT THE SCHOOL?
No, but we can recommend CARE CONCEPT AG – a health insurance tailored for language students. The monthly price starts from 28€.
QUESTIONS ABOUT TELC EXAMINATIONS AT OUR SCHOOL
CAN I TAKE A TELC EXAM DIRECTLY AT sprachart BERLIN?
Yes. We are an official telc examination center. The exams take place at our school on Saturdays.
HOW CAN I REGISTER FOR THE EXAM?
You can come by at our office to register and pay for the exam directly or fill in this BOOKING form. After filling it out and sending it to us, we will send you an email with payment information. Please note that only a full exam fee payment before the deadline guarantees a participation in the exam.
CAN I REPEAT THE EXAM?
Yes, the entire exam or parts of it (written or oral) can be repeated. A new registration and payment are due in this case.
HOW CAN I PREPARE FOR THE EXAM?
You can prepare yourself in advance for the telc examination with our experienced teachers. Our course system and course content are based on the Common European Framework of Reference for Languages (CEFR), which means that you will also be prepared for the telc exams naturally in an intensive or a superintensive course at our school. Additional telc preparation courses can also be attended at sprachart BERLIN, in which exam simulations are practiced in order to get to know the structure of individual examination parts and modules by means of model tests. In addition, they provide useful tips and strategies for mastering each part of the telc exam. In addition, we offer private German lessons to focus on areas of the language that you individually need more time for.
WHAT DO I HAVE TO TAKE WITH ME FOR THE EXAM?
You have to take your ID or passport with you, because without it you will not be admitted to the exam. Please note, that the picture must be recognisable. You must take pencils, sharpeners and erasers with you because you cannot use a pen during the exam.
WHAT TIME DOES THE EXAM START?
You have to arrive at the school half an hour before the start of your exam at the latest. At first the written exam takes place, after a break you will take the oral examination. We will inform you about the time for your oral examination on the day of the exam.
HOW DO I FIND OUT MY RESULT?
After 4-6 weeks we will have your results and you can pick up your certificate here at the school. We will notify you by email.
CAN I ALSO GET MY RESULTS FASTER?
No, the option of quick evaluation is no longer offered by telc from beginning of 2021.
I MISSED THE REGISTRATION DEADLINE. CAN I REGISTER LATER?
Yes. The free registration period ends 30 days before the date of the exam, but it is possible to register later between the 29th and 9th day prior to the exam. This costs an additional 35€. From 8 days before the exam no registration is possible. You can check all the deadlines HERE
WHAT DO I HAVE TO PAY ATTENTION TO DURING THE EXAM?
You are not allowed to use a dictionary during the exam. Your mobile phone and other electronic devices must be switched off and left in the cloakroom provided by us. If unauthorized aids are used or the exam is disturbed, you will be excluded from the exam and the exam will not be evaluated. Eating during the exam is not allowed (except for small snacks which don’t make noise).
WHAT DO I HAVE TO CONSIDER IF I ONLY WANT TO TAKE ONE PART OF THE EXAM (ORAL OR WRITTEN)?
You can register for only one part of the exam. In this case, we need the result sheet of your last telc exam from you when you register. If only one part is repeated, it must happen by the end of the following calendar year after the first examination.
I HAVE NOT FOUND AN ANSWER TO MY QUESTION(S) ON THIS PAGE.
No worries! Call us or write us an e-mail! Or contact us HERE